Privacy Policy

Results with Our Proven Solutions

Your privacy matters to us. This statement explains what information we collect, how we use it, and the choices you have.

1. What Do We Do With Your Information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

We may collect and store the following personal information:

- email address, phone number, physical contact information, and (depending on the service used) sometimes financial information, such as credit card or bank account numbers;

- transactional information based on your activities on the sites (such as bidding, buying, selling, item and content you generate or that relates to your account);

- shipping, billing and other information you provide to purchase or ship an item;

- community discussions, chats, dispute resolution, correspondence through our sites, and correspondence sent to us;

- other information from your interaction with our sites, services, content and advertising, including device ID, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;

- additional information we ask you to submit to authenticate yourself or if we believe you are violating site policies;

- information from other companies, such as demographic and navigation data; and

- other supplemental information from third parties (for example, credit bureau checks where permitted by law).

- email address, phone number, physical contact information, and (depending on the service used) sometimes financial information, such as credit card or bank account numbers;

- transactional information based on your activities on the sites (such as bidding, buying, selling, item and content you generate or that relates to your account);

- shipping, billing and other information you provide to purchase or ship an item;

- community discussions, chats, dispute resolution, correspondence through our sites, and correspondence sent to us;

- other information from your interaction with our sites, services, content and advertising, including device ID, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;

- additional information we ask you to submit to authenticate yourself or if we believe you are violating site policies;

- information from other companies, such as demographic and navigation data; and

- other supplemental information from third parties (for example, credit bureau checks where permitted by law).

2. Consent

How do we get your consent?

When you provide us with personal information to complete a transaction, verify payment, place an order, or request a service, we imply that you consent to our collecting and using it for that specific purpose.

How do you withdraw consent?

If after you opt in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by contacting us at:

📧 [email protected]

📍 17 Wadsworth St., Lynchburg, VA 24501

Section 3 – Disclosure

We may disclose your personal information if required by law, or if you violate our Terms & Conditions.

Section 4 – Third-Party Services

Our top priority is keeping your information private and secure. We do not sell, rent, or trade your personal information.

However, certain information may be shared with third parties as part of providing services, such as:

- Payment processors (to securely complete transactions).

- Law enforcement, when required under Virginia pawn laws.

- Website hosting or security providers, as necessary to operate our site.

Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

Section 5 – Age of Consent

By using our site, you represent that you are at least 18 years old (the age of majority in Virginia). If you are under 18, you may only use our services with the involvement of a parent or legal guardian.

Section 6 – Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates take effect immediately upon posting. If material changes are made, we will notify you on our website.

If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide services to you.

Section 7 – Account Protection

If you create an account on our website, your password is the key to your account. Use a strong password and keep it private. You are responsible for all actions taken under your account.

If your password is lost, stolen, or compromised, notify us immediately so we can help secure your account.

Section 8 – User Comments & Submissions

If you post comments, reviews, or submit content to our website, that information may be visible to others. Once posted publicly, it may not be possible to edit or remove.

If you request account closure, we will remove your information from public view as soon as reasonably possible, subject to compliance with Virginia law. We may retain necessary records to:

- Comply with pawn laws.

- Prevent fraud.

- Resolve disputes.

- Enforce agreements.

Section 9 – Data Retention and Security

We will retain your information as long as your account is active or as required by law (such as Virginia pawn transaction record requirements).

We use reasonable safeguards, including encryption, passwords, and physical security, to protect your information. However, no system is completely secure. We cannot guarantee that your information will never be accessed or disclosed in ways not described here.

Questions and Contact Information

If you would like to:

- Access, correct, amend, or delete any personal information we have about you,

- Register a complaint, or

- Request more information,

please contact our Privacy Compliance Officer:

📧 [email protected]

📞 434-847-7296

📍 The PawnShop Lynchburg

17 Wadsworth St., Lynchburg, VA 24501

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